Return Policy

Our Commitment

At Vittoria Collection, we want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help with easy returns and exchanges.

Return Eligibility

• Items must be returned within 30 days of the delivery date.

• Items must be unused, unworn, and in their original packaging with all tags attached.

• Personalized or custom-made items are not eligible for return unless defective or damaged.

• Final sale and clearance items cannot be returned or exchanged.

How to Initiate a Return

1. Contact our customer support team at su*****@vi****************.com with your order number and reason for return.

2. You will receive a return authorization and instructions on how to send your item back.

3. Pack your item securely and ship it using the provided return label.

4. Once received and inspected, we will process your refund or exchange within 5-7 business days.

Refund Process

• Refunds will be issued to the original payment method.

• Shipping fees are non-refundable, except in cases of defective or incorrect items.

• If returning an item received as a gift, you may receive store credit instead of a refund.

Exchanges

• If you wish to exchange an item for a different size or color, please indicate your preference when requesting a return.

• Exchanges are subject to item availability.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery. We will arrange for a replacement or refund at no additional cost.

Contact Us

For any return-related inquiries, reach out to our support team at su*****@vi****************.com. We’re happy to assist you!