Shipping & Delivery
Shipping Policy
At Vittoria Collection, we are committed to delivering your orders in a timely and efficient manner. Please review our shipping policies below to ensure a smooth shopping experience.
Processing Time
Orders are typically processed within 1-3 business days.
Custom or pre-order items may take longer to process, and estimated shipping times will be provided at checkout.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods & Estimated Delivery
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | Free on orders over $100 ($5 flat rate for orders under $100) |
| Express Shipping | 2-3 business days | $15 |
| Overnight Shipping | 1 business day | $25 |
Delivery times are estimates and may vary due to external factors beyond our control, such as carrier delays or weather conditions.
International Shipping
We currently ship to select international destinations.
International shipping rates and delivery times vary by location and will be calculated at checkout.
Customers are responsible for any customs duties, taxes, or import fees applicable in their country.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number.
You can track your order through the carrier’s website or our Order Tracking page.
If you experience any issues with tracking, please contact our customer support team.
Lost or Delayed Shipments
If your order has not arrived within the expected timeframe, please check your tracking information first.
If the shipment is lost or significantly delayed, contact us at su*****@vi****************.com, and we will assist you in resolving the issue.
Returns & Exchanges
If you are not completely satisfied with your order, please visit our Returns & Exchanges page for detailed instructions on returning or exchanging items.
For any further questions regarding shipping and delivery, please reach out to our support team at su*****@vi****************.com.
